Shipping Policy

We are committed to providing you with an exceptional online shopping experience, which includes reliable and efficient shipping services. We dispatch orders with DHL, the global logistics industry leader, and provide the most reliable express mail service. In today's fast-paced world, we have designed a solution to satisfy the need of our buyers and are committed to providing the Fastest Delivery across the globe as we work on an hourly basis.   

Please read our shipping policy carefully to understand the details of our shipping process to find out more:  

1. Processing Time: 

We strive to process and ship all orders as soon as possible during Business Working Hours, excluding weekends and holidays. During peak seasons or promotional periods, processing times may be slightly longer due to increased order volumes. We appreciate your patience and understanding during such times. Further information on processing time is below:   

2. Delivery and Shipping: 

Delivery Time:

We will provide an estimated delivery timeframe during ordering. Please note that the delivery times are approximate and may vary depending on factors such as the shipping destination and any unforeseen circumstances beyond our control.  

Shipping Costs:

Shipping costs for all the orders are calculated based on factors such as the shipping destination and the weight of the package. During the checkout process, we will display the applicable shipping charges.  

Shipping Address:

The buyer is responsible for providing accurate and complete shipping information. We cannot be held accountable for delays or delivery issues resulting from the customer's incorrect or incomplete shipping addresses. Please avoid providing a PO Box or Mailbox address, as our shipping partner doesn't deliver to those addresses.  

3. Order Tracking: 

Once we have received all the measurement information from you, we will generate an order ID from our end and send it to you; after the confirmation, the order will be in process, and we will keep you updated throughout the process with pictures. Once the order is complete, we will send you proof images of the garment. After your approval, you will receive a shipping confirmation email with a tracking number and instructions on tracking your package. Please note that it may take up to 24 hours for the tracking information to become available. You can track your order by visiting our website or using the tracking services provided by the shipping carrier.  

4. Duties/Taxes: 

We offer international shipping to many countries. However, please be aware that additional fees, such as customs duties, taxes, or import charges, may apply to international orders. These charges, if any, are the buyer's responsibility and are not included in the product or shipping costs. We recommend contacting your local customs office for more information on potential fees before placing an international order.  

5. Contact Us: 

If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact our customer support team. You can reach us at support@addictedbespoken.com and our dedicatedrepresentatives will gladly assist you. We recommend reviewing our shipping policy periodically to stay informed about any modifications or updates.